The student of advertising doesn’t have to sit in front of a digital screen to see pitiful examples of his craft being trashed.
Cruise down a highway in any major city, and you’ll see that the advertisers are batting only about 10%, maybe even less. Besides the cardinal sin of having too many words on billboards (drivers have about six seconds to read them, folks!), the missing link in 90% of ads is that they lack a memorable headline.
Billboard headlines should be limited to about six words. The ads should be simple. The headline should be catchy, but not too hard to figure out. I need to remember it long enough before I get to a mobile device or computer.
Thus, headlines as “Your Personal Injury Lawyer,” or “A Great Education” are going to slip out of my brain cells before my fingers can tap out a Google search.
In search of the “sticky” billboard ad
I recently drove for a good fifteen minutes, trying to find a billboard with a headline that would stick in my mind. I finally found one. It was “Help for Homeless Veterans.” The two “h’s” helped my memory. The next line was “Make the Call Now!” OK so far.
Next, they had a phone number that used a word. Sorry, but I didn’t remember this. I don’t know if there was a web address, but it was too late because I had passed the sign.
Now the real test. If I was a homeless vet, or was caring for one, I would remember this catchy but simple headline. So I searched for it online. No results with that name. Then I searched for “Help for Homeless Vets Chicago,” which is the city where I was when I saw it.
There were no listings with this phrase that led to the agency on the billboard.
That’s lost prospects.
Now, how difficult is it to run a Google ad having this exact headline, along with the subhead? How difficult is it to have a natural listing, with a page on a website with the same words as the headlines?
How difficult is it to design a landing page for an ad that has the same headlines, and the same picture of the elderly vet in the left-hand corner looking up expectantly? If that were done, the reader would say, “Aha – I’ve come to the right website!”
How many potential clients of this non-profit are lost with this poor follow-up every day? Fifty? One hundred? Five hundred?
Billboard advertising is more than just sticking your message in the sky. It’s following through on people’s behavior after those brief six seconds.